Dear Mario , I need you help. I am the owner of a restaurant in Tecom Dubai and opening three more branches very soon , so I hired additional staff and rented 12 rooms in one the labor accommodation in Jabel Ali Industrial Area. The tenancy contract includes DEWA charges. I just moved in last week and I came to know that Landlord is cutting off the Electricity from 7am to 7pm !!! When I contacting the Camp Boss , he tells me it is the rule and I need to pay additional 200 aed per room per month to have regular supply of Electricity ?? In the tenancy contract states that additional 200 aed is payable if the tenant utilizes the rooms for more than one shift in 24 hrs , but this is not the case with my employees as they work in straight shifts from morning until evening. What is the solution? To whom I approach and register my complaint as this is simply an extortion racket to extract money from the tenants . In restaurant business, weekly offs are not fixed and those who stay in accommodation on their off days are suffering as there is no power and water supply during 7 am to 7 pm !! Please revert how shall I go about in solving the issue.
Thank you for your email.
If the tenancy agreement states the landlord can do this then unfortunately there is little that can be done. As I suspect though, you are right and this is just a scam on behalf of the owner.
If negotiation with the landlord is not possible, then your only option is to speak to the rental committee.
Water & electricity is a basic right of any tenancy and therefore interruption of this utility is not correct so I’m sure they would be able to help out the legality of this situation.
As in most cases, it is better to sort things out face to face, if possible so I would suggest you do try and speak to the landlord first before taking things further.
I hope this has helped.
The above answer has been brought to you by Mario Volpi who is the Managing Director of Ocean View Real Estate in Dubai. Mario has 30 years of property industry experience in Dubai and London.
The advice provided in our columns does not constitute legal advice and is provided for information only. Readers are encouraged to seek appropriate independent legal advice.