If either tenant or landlord has a dispute over rent, which cannot be negotiated themselves, the legal option is to bring the case to Dubai's Rental Dispute Settlement Centre (RDSC) also known as the Dubai Rental Committee. HH Sheikh Mohammed Bin Rashid Al Maktoum, in his capacity as Ruler of Dubai has established the RDSC through Decree No. 26 for 2013. RDSC is is authorized by Dubai Government to provide a judicial system that can deal with rental disputes and settle legal issues in a quick, transparent and professional manner.

How to File a Case with the Rental Committee view infographs


  • You can accomplish two things at the rental committee:
  • 1. File a complaint
  • 2. Deposit Your Rental Cheque - For a tenant, you can submit your rent cheque if it is due/overdue. This is assuming that you do not have any outstanding issues with your landlord regarding the lease renewal.

    Documents required to file a complaint:

  1. Fill out a form called Plaint of Case, which includes the address, phone number, mobile number, fax number, email address and P.O. Box of both parties in the case.
  2. Original Tenancy Agreement – Must be translated into Arabic through a legal translator
  3. Dubai Municipality Affection Plan if the defendant is the tenant
  4. Title Deed if the premises is located in a free zone area and if the defendant is the tenant
  5. Passport Copy of the tenant and landlord
  6. Copy of the Valid Trade License if it is a shop or office
  7. Authorization to the person in charge to attend
  8. Premises Type, Number and Street Number
  9. Original Public Notary with report or registered mail
  10. Other supporting documentation (if any) such as correspondences, all prior subpoenas, electricity bills, water bills, fines, etc.
  11. In the case where an owner requests the tenants to vacate the residency for diminishing the property for renovation purposes, the owner must obtain all approvals needed from the concerned departments before filing a case.
  12. The property owner must present a current tenancy contract or the management contract to prove the relationship with the lease office.
  13. Other supporting documents, such as email correspondences (all documents must be translated into Arabic through a legal translator).
  14. The Original cheques
  15. In the case where the owner requests the tenants to vacate in order to occupy the residency themselves or next of kin to occupy the residency - A copy of the legitimate heirs
  16. Two copies of all above documents
  17. . Receipt of payment – 3.5% of the value of the lease with a maximum amount not to exceed AED 20,000

How to File a Case with the Rental Committee view infograhs

  • Step 1: Documents

    • Gather all of the appropriate paperwork and get the proper legal translations for the documents which require it.
  • Step 2: Go to the Rental Committee

    • Go to **Dubai Municipality. The Rental Committee is located in the offices behind the main building next to the Costa Coffee shop. Once there, tell the person at the counter what you would like to do, either deposit a rent cheque or file a complaint. Depending on your situation, they will give you the appropriate forms to fill out along with a queue number.
    • ** Location Note: The rental committee is temporarily located at Dubai Municipality while their new offices are being remodeled at the Dubai Land Department. It is estimated that they will move into their new office at the Dubai Land Department on the 1st floor after the summer.
  • Step 3: Collect Forms & Queue Ticket

    • Go to the front desk and the tell attendant what you would like to do. The attendant will give you the appropriate forms to fill out and queue ticket. Fill out the paperwork and wait to be called.
  • Step 4: Deposit Tenancy Cheque

    • If you are depositing your rental cheque (same day process), you will proceed with submitting your deposit along with the appropriate forms. You will receive a receipt from the Rental Committee stating that they have received the cheque. You must notify your landlord that you have deposited the cheque with the Rental Committee and they are free to collect it at any point.
    • The Rental Committee merely holds the cheque and does not take any action nor opinion in regards to it. You will also still need to acquire signatures on the new tenancy agreement with your landlord.
  • Step 5: File a Complaint

    • If you are filing a case, you will be advised to go to the typing center to have your complaint typed in Arabic. The typing center is in the same office. You will present all of your documentation and the typist will listen to the scenario, ask for additional paperwork if needed and proceed to type the complaint in Arabic. He will also translate any additional paperwork, such as emails, into Arabic which will be part of the case.
    • At this time, the typist will also be typing your formal complaint therefore make sure he clearly understands 1) Your complaint 2) What you are asking the court for 3) If you are asking the other party to bear the cost which you will incur, this must be clearly stated.
  • Step 6: Submit Your Documents

    • After everything is typed, you will then proceed back to the counter and get another queue number. Once called, you will present all of your paperwork to a person who will put everything into the system.
  • Step 7: Make Payment

    • You will then be asked to proceed for payment which is in the main building. The fee is 3.5% of your yearly rent amount, not to exceed AED 20,000. Once completed, you must return back to the last person who submitted your paperwork into the system and provide them a receipt. Once this is done, you will receive a case date and time which will happen within 30 days
    • The case will be heard by a panel of judges from the rental committee in the same location.
  • Day of Hearing

    • The Rental Committee hears cases on the 2nd floor Chamber 3 in the Dubai Municipality meeting. Once you arrive, you will enter the court room where other individuals are waiting for their case to be heard as well.
    • A panel of three judges will enter the room and start calling the cases one by one. If both parties are present, the judges will hear the case and decide then and there the outcome. The entire proceeding is in Arabic and a court translator is provided to translate from Arabic to English. If one party is not present, the court will ask the present party to return the next day. The judge will appoint a time and person to see. The judge will also request the present party to return to the court in two days at a specific time.
    • The next day, the present party will return to Dubai Municipality and meet with the person appointed by the judge. This person will give a letter in Arabic that needs to be investigated and stamped by Immigration requesting the whereabouts of the other party who was not present. That same day, the present party must take the letter to Immigration that has a CBD bank onsite. The nearest is Immigration in Bur Dubai. Proceed to the CBD counter inside of Immigration, show them the court letter and ask for a sticker which costs AED 130. Once you purchase the sticker, go to the main counter and ask for a queue number for Counter 29. If needed, show the court letter and tell the officer that you need the letter stamped, signed and sticker affixed.
    • **This above step must be done. You cannot return to the court the next day without this step being done. Since the court has officially requested you to take this step, not doing so can result in a fine.
    • The next day (2nd day), return to the court room on the 2nd floor Chamber 3 at the time appointed by the judge. Again, the judge will call case by case. Once your turn arrives, give the Immigration letter to the judge. If the other party is still not present, the judge will ask you to return the next day to get a letter for newspaper publication. He will also give you a day and time to return for the next hearing which will be within 30 days. The next day, you will return to the same area where you received the Immigration letter. They will now give you a letter stating what to put in the newspaper for 3 days of publication. Keep a copy of the newspaper publication as you will need to bring it to the judge for the next hearing.
  • Next Hearing (if needed)

    • The same process hearing process will occur. If the other party is present, the judge will hear the case and make a decision.
    • If the other part is still not present, the judge will ask you to return the next day to get another letter for newspaper publication. He will also give you a day and time to return for the next hearing which will be within 30 days.
    • The next day you will return, get another letter stating what to put in the newspaper for 3 days of publication. Keep a copy of the newspaper publication as you will need to bring it to the judge for the next hearing.
    • The same process will occur. If the other party is present, the judge will hear the case and make a decision. If the other party is still not present, the judge will then decide on whether to rule in the case as proper announcement has been made or to continue with another, and final third round, of newspaper publication.